What We Do
The Management Information Systems Department is responsible for providing phone and data services for all City Departments. Our goal is to provide high-quality support for City functions, reduce costs through automation, and improve services, ultimately to benefit the citizens of our community. The MIS Department is located in City Hall.

Our Purpose/Goal Statement
“To effectively utilize existing and emerging technologies to automate and streamline work processes performed by the City; to facilitate, expand and improve data and phone services to City personnel; and ensure the security and integrity of the City’s information systems.”

Recent Accomplishments
In addition to maintaining day-to-day operations, the following are recent accomplishments of the department:

	Online Payments - MIS is working with the City Recorder's office to research various options for tax payments via the Internet.
	MIS Replacement Schedule - City computers and network equipment are on a 5-year rotation, after which they are replaced, wiped clean of information and sold as surplus.  This allows us to remain current with technology while reducing the costs of maintaining old systems.
	Virtualization - This is part of our Disaster Recovery strategy, the ability to quickly move servers and services to alternate sites.  It also results in reduced consumption of electricity and necessity for server hardware.
	Firehouse Software Upgrade to Web Version - Installed the upgrade to our Fire Department database record system. This reduces the need for bandwidth resources, and will allow fire truck computer systems to go wireless in the future.
	Firehouse Mobile Inspection System Installation for Fire Marshall - Enables Fire Marshall to collect information on-site, reduces paperwork.
	Computer Room Rewiring - The Computer Room electrical system was re-wired to run off the building generator to keep services running during power outages or crises.
	Council Chambers Multimedia Upgrades - A new audio/video system was installed to allow the public the clearly hear and view meetings. City Council meetings are now recorded onto DVD.
	Dataquest Upgrade - Our Finance/City Recorder system has been upgraded to the Windows platform and “virtualized”, facilitating disaster recovery/relocation of resources.
	New Timekeeping System -Installed the Unitime timekeeping system (replaced an older system that was failing.)
	VoIP (Fire Department) - Installed and programmed a Cisco Voice-over-IP phone sytem, (it was integrated into the existing system) resulting in operational cost savings for the Fire Department. This is part of our overall strategy for Disaster Recovery, and a unified phone system.